Privacy policy.

1. Introduction and scope

This Privacy Policy (the “Policy”) describes how KeepYourSite (“KeepYourSite”, “we”, “us”, or “our”) collects, uses, discloses, retains, and otherwise processes information in connection with the website, software, applications, and services we make available at keepyoursite.com and any related domains (collectively, the “Service”). This Policy applies to all individuals who access or use the Service, including visitors, registered users, and customers (collectively, “you” or “User”). By accessing or using the Service, you acknowledge that you have read and understood this Policy and agree to the collection, use, disclosure, retention, and other processing of your information as described here. If you do not agree, you must not access or use the Service.

This Policy should be read together with our Terms of Use, which govern your use of the Service. Capitalized terms not defined here have the meanings given in the Terms of Use. We only need enough information to scan, convert, and deliver the Output back to you. We are not in the business of accumulating personal data beyond that operational purpose.

2. Information we collect

We collect the following categories of information:

2.1 Information you provide directly. When you register for an account, submit a URL, request a preview, initiate a conversion, contact support, or otherwise interact with the Service, we collect the information you supply, which may include your name, email address, business name, country, the URL of the website you wish to export, payment-related details (handled exclusively by our third-party payment processor), and any messages or content you choose to send to us.

2.2 Information about your submission and Output. When you submit a URL, we collect that URL, technical metadata about the source website (such as detected platform, page count, and asset count), the resulting conversion job metadata (such as job identifiers, timestamps, status, and error logs), and the exported files temporarily required to deliver the Output to you.

2.3 Automatically collected information. When you access the Service, we automatically collect certain technical information about your device and use of the Service, including IP address, browser type and version, operating system, device identifiers, pages visited, referring URL, time of access, time spent on pages, clickstream data, language preference, and similar diagnostic information. We collect this data through standard server logs and through cookies and similar technologies described in Section 4.

2.4 Information from third parties. We may receive information about you from third-party services you use to interact with us, such as authentication providers, payment processors, analytics providers, and infrastructure providers. The information we receive depends on your interactions with those third parties and on the privacy settings you have established with them.

2.5 Information we do not knowingly collect. We do not request, do not require, and do not knowingly collect special categories of personal data (such as data revealing racial or ethnic origin, political opinions, religious beliefs, trade union membership, genetic data, biometric data, health data, or data concerning sex life or sexual orientation), nor do we knowingly collect personal information from individuals under thirteen (13) years of age. If you believe we have inadvertently collected such information, contact us so we can investigate and delete it.

3. How we use information

We use the information we collect for the following purposes, where doing so is necessary to perform our contract with you, to comply with a legal obligation, to pursue our legitimate interests in operating, improving, and securing the Service, or where you have given consent:

• To provide, operate, deliver, and maintain the Service, including processing your URL submissions, producing the Output, and making the Output available to you.
• To create, administer, authenticate, and secure your account and to verify your identity when you contact us for support.
• To process payments, prevent payment fraud, manage chargebacks, comply with tax and accounting obligations, and maintain financial records.
• To communicate with you about the Service, including transactional emails such as receipts, conversion-completion notices, security alerts, policy updates, and responses to support requests.
• To monitor, troubleshoot, debug, and improve the Service, including to detect and address performance issues, errors, and security vulnerabilities.
• To detect, investigate, prevent, and respond to fraud, abuse, security incidents, and violations of our Terms of Use, our acceptable use rules, or applicable law.
• To enforce our agreements with you, exercise or defend legal claims, and comply with subpoenas, court orders, and other legal process.
• To list your business name, website, or domain on our marketing pages and case studies as a customer of the Service, in accordance with the Customer Attribution provisions of the Terms of Use, and to contact you to request a short review of your experience.
• To conduct internal analytics, research, and product development, including to understand how users engage with the Service and to develop new features.
• To send you marketing communications about the Service or related offerings where permitted by law and where you have not opted out.
• For any other purpose disclosed to you at the time we collect the information or for which you have provided consent.

4. Cookies and similar technologies

We use cookies, pixel tags, local storage, and similar technologies (collectively, “Cookies”) to operate the Service, to remember your preferences, to authenticate your sessions, to understand and analyze how the Service is used, and to support the security and integrity of the Service. Some Cookies are strictly necessary for the Service to function and cannot be disabled without materially degrading your experience. Other Cookies are optional and may be set by us or by third-party providers (including analytics, performance-monitoring, and authentication providers) for the purposes described in Section 3. Most browsers allow you to control Cookies through their settings preferences. If you reject or disable Cookies, certain portions of the Service may not function correctly.

5. How we share information

We do not sell or rent your personal information. We share information only as described below:

5.1 Service providers and processors. We share information with third-party vendors and contractors who perform services on our behalf, including hosting and infrastructure providers, content-delivery networks, blob and object storage providers, authentication providers, payment processors (which handle payment-card information directly and may store tokens that allow recurring or repeat charges where applicable), email and messaging providers, analytics providers, error-monitoring providers, and customer-support tools. These providers are contractually restricted from using the information except to provide services to us.

5.2 Legal compliance and protection. We may disclose information if we believe in good faith that disclosure is required by applicable law, regulation, legal process, or governmental request, or where disclosure is reasonably necessary to: (a) enforce our Terms of Use or any other agreement with you; (b) protect the rights, property, or safety of KeepYourSite, our users, or others; (c) detect, prevent, or address fraud, security, or technical issues; (d) respond to claims that your submissions or Output infringe the rights of any third party; or (e) cooperate with law enforcement or regulatory authorities.

5.3 Business transfers. If we are involved in a merger, acquisition, financing, reorganization, bankruptcy, sale of company assets, or transition of service to another provider, your information may be transferred or disclosed as part of that transaction, subject to standard confidentiality protections. We will provide notice of any such change before your information becomes subject to a different privacy policy.

5.4 With your consent. We may disclose information for any other purpose with your consent.

5.5 Aggregated and de-identified information. We may use, disclose, and share aggregated, anonymized, or de-identified information that cannot reasonably be used to identify you for any lawful purpose, including for research, benchmarking, marketing, and product development.

6. Data retention

We retain personal information only for as long as is reasonably necessary for the purposes set out in this Policy or as required by applicable law. Converted ZIP files and Output assets are kept briefly so that you can retrieve them and are then deleted automatically pursuant to a routine cleanup process. Job metadata, account data, support correspondence, payment records, and audit logs are retained for longer periods to enable account management, accounting, fraud prevention, dispute resolution, regulatory compliance, and the enforcement of our agreements. KeepYourSite is meant to hand the site back, not to warehouse it: we do not retain the source content of your converted website beyond the period reasonably required to operate the conversion process and deliver the Output.

7. Security

We implement reasonable technical, administrative, and organizational measures designed to protect information from unauthorized access, disclosure, alteration, and destruction. These measures include encryption in transit, access controls, authentication requirements, infrastructure isolation, logging, and periodic review of our systems and procedures. No method of transmission over the internet or electronic storage is one hundred percent secure, and we cannot guarantee absolute security. You are responsible for keeping your account credentials confidential and for promptly notifying us of any suspected unauthorized access to or use of your account.

8. International transfers

The Service is operated using infrastructure located in the United States and may use providers located in other countries. By using the Service, you understand and acknowledge that your information may be processed and stored in countries other than your country of residence, including countries whose data-protection laws differ from those of your jurisdiction. Where required, we rely on appropriate safeguards (such as standard contractual clauses or other lawful transfer mechanisms) to protect your information when it is transferred internationally.

9. Your rights and choices

Depending on your jurisdiction, you may have the following rights with respect to your personal information, subject to limitations and exceptions under applicable law: (a) the right to access and obtain a copy of the personal information we hold about you; (b) the right to request that we correct or update inaccurate or incomplete information; (c) the right to request that we delete your information; (d) the right to restrict or object to certain processing; (e) the right to data portability for information you provided to us; (f) the right to withdraw any consent you have given; and (g) the right to lodge a complaint with a supervisory authority.

For California residents: we do not sell or share your personal information for cross-context behavioral advertising as those terms are defined under the California Consumer Privacy Act (“CCPA”), and we comply with applicable CCPA rights, including the right to know, delete, correct, and limit use of sensitive personal information.

To exercise any of these rights, contact us at thebearbruce99@gmail.com. We will verify your request and respond within the timeframes required by applicable law. We may decline a request where permitted by law, including where the request is unfounded, repetitive, or excessive, or where granting the request would adversely affect the rights of others. If you need something deleted or clarified, contact the team and we will handle it.

10. Payments

Checkout and payment processing are handled through Stripe, an independent third-party payment processor. KeepYourSite does not store your full payment-card details on our own systems. Stripe's collection, use, and protection of payment information is governed by Stripe's own privacy policy and security standards. By making a payment through the Service, you consent to the transfer of your payment information to Stripe for processing.

11. Marketing communications

We may send you marketing emails about features, releases, and related offerings. You may opt out of marketing communications at any time by using the unsubscribe link included in the email or by contacting us. Even if you opt out of marketing communications, we will continue to send you transactional and service-related communications, including security alerts, billing notices, and policy updates, which are necessary to operate the Service.

12. Third-party websites and services

The Service may contain links to third-party websites, services, or resources, including the source platforms from which Output is exported and the deployment platforms (such as Vercel) onto which you may publish your Output. We are not responsible for the privacy practices, content, or terms of any third-party services. Your use of any third-party service is subject to that service's own terms and privacy policies.

13. Children's privacy

The Service is not directed to children under the age of thirteen (13), and we do not knowingly collect personal information from anyone under that age. If we learn that we have collected personal information from a child under thirteen without verified parental consent, we will delete that information promptly. If you believe a child has provided us with personal information, contact us immediately.

14. Do Not Track signals

Some browsers offer a “Do Not Track” or similar signal that lets users indicate they do not wish to be tracked across sites. There is currently no industry consensus on how to interpret these signals. Our Service does not currently respond to Do Not Track signals, but we will continue to monitor developments in this area.

15. Changes to this Policy

We may update this Policy from time to time to reflect changes in our practices, in applicable law, or in the Service. When we make material changes, we will update the “Last updated” date at the top of this Policy and may provide additional notice through the Service or by email. Your continued use of the Service after the effective date of any change constitutes your acceptance of the updated Policy. If you do not agree to a change, you must stop using the Service.

16. Contact

Questions about this Policy or about our privacy practices may be directed to thebearbruce99@gmail.com. For copyright and trademark complaints, see Section 11 of our Terms of Use.